Terms of service

Last updated: 4 October 2026

1. Who we are

The Moduara service (Moduara or we) is provided by:

• Owner: Maria José Cantero
• Tax ID (NIF): 46779840W
• Address: Migdia 49 1, 08788 BCN
• Email: hola@moduara.com

These terms govern contracting and using Moduara through moduara.com and admin.moduara.com. Creating an account or subscribing means accepting them. You may download or print them from this page.

2. Service

Moduara is a cloud software-as-a-service platform to create, edit, publish and host websites with AI-assisted content generation. Features and limits (websites, team members, languages, storage, form submissions and AI credits) are displayed on the dashboard’s plans page at purchase time.

3. Account

• You need an account, must be an adult and provide truthful, current details.
• You are responsible for keeping your password safe and for activity on your account and by people invited to your workspace.
• Verify your email before using AI generation or publishing websites.

4. Free trial

• New accounts receive a 7-day free trial without a card, including features of the plan specified at sign-up and a reduced AI credit allowance.
• Trial websites use their moduara.com address with Made with Moduara branding, are not indexed by search engines and cannot connect custom domains. These restrictions end when you subscribe.
• If the trial ends without a subscription, published websites are paused and unavailable publicly. Content is retained and can be reactivated by subscribing. Contact us to request deletion.
• One trial per person or business. We may cancel abusively created trials.

5. Prices and taxes

• Plan and credit-pack prices are in euros including VAT. Tax is calculated according to your country and, where applicable, VAT number, and itemised on the invoice.
• We may change prices. Changes affecting your subscription are notified by email at least 30 days in advance and apply at the next renewal. You may cancel before then if you disagree.

6. Payment and renewal

• Stripe processes payments; Moduara does not store card details.
• Plans are paid in advance and automatically renew for the same monthly or annual period until cancelled.
• Change plans in Settings at any time. Upgrades charge the proportional difference for the current period; downgrades or changes from annual to monthly apply at the next renewal.
• Invoices are available under Settings → Manage subscription & invoices.
• Failed payments are retried. Your account remains functional during a 7-day grace period. If still unpaid afterwards, websites are paused until you update the payment method.

7. AI credits

• Each plan’s monthly allowance renews on day 1 of each month and does not roll over.
• The credits consumed by each action are shown beforehand (a whole website, for example, costs more than a section). Failed generations consume no credits.
• Additional packs are used after the monthly allowance runs out, do not expire while your account is active and cannot be exchanged for money.
• AI-generated content may contain errors or resemble existing content. Review it before publishing; you are responsible for what you publish.

8. Cancellation

Cancel at any time under Settings → Cancel subscription. The subscription stays active until the paid period ends and is then not renewed. Partial periods and unused credits are not refunded except as provided in the next section or by law.

9. Right of withdrawal for consumers

If purchasing as a consumer, for purposes outside your business or profession, you may withdraw within 14 calendar days of purchase without giving a reason.

• Send a clear statement to hola@moduara.com, including your name, account email and intention to withdraw. You may use the model below.
• We refund payments within 14 days of receiving your notice, using the same payment method.
• As service begins immediately at your request, we deduct the proportional amount for service provided up to withdrawal.
• AI credit packs are digital content delivered immediately. Purchasing expressly accepts immediate delivery and acknowledges loss of withdrawal rights once you start using them.

Model withdrawal notice: To Maria José Cantero, Migdia 49 1 08788, hola@moduara.com: I hereby withdraw from the contract for the Moduara service purchased on [date]. Name: [name]. Account email: [email]. Date: [date].

Withdrawal rights do not apply to customers purchasing as a business or professional.

10. Your content

• Uploaded or created content (text, images, logos, data) belongs to you. You grant the permission needed to host, process and display it solely to provide the service.
• You guarantee that you have the necessary rights and that content violates neither third-party rights nor the law.
• If your websites collect visitor data, such as through forms, you are the controller and Moduara the processor as described in the privacy policy.
• If enabling third-party analytics or advertising (Google Analytics, Google Tag Manager or Meta Pixel), you are responsible for their use and tags added through them. Moduara provides the consent banner, each website’s cookie policy and consent records, but does not review tag-container content.

11. Acceptable use

Do not publish or distribute illegal, fraudulent or deceptive content (including phishing), malware, spam, material infringing intellectual-property or image rights, or content inciting hatred or violence. Do not access others’ accounts, overload the service or circumvent limits. We may remove content or suspend accounts violating these rules, notifying you where possible.

12. Availability and support

We work to keep Moduara continuously available but do not guarantee uninterrupted service: maintenance, provider failures or circumstances beyond our control may cause outages. Support is by email at hola@moduara.com.

13. Liability

We are liable for damage caused by intentional misconduct or gross negligence. Otherwise, to the extent permitted by law, liability to professional customers is limited to the service fees paid in the 12 months preceding the relevant event and excludes lost profit and indirect damage. None of this limits consumers’ statutory rights.

14. Suspension and account closure

You may stop using Moduara and request account deletion at any time. We may suspend or close accounts for non-payment or serious breach of these terms. Before deleting data, we allow you to export content unless prohibited by law.

15. Changes to these terms

We may update these terms. Material changes are notified by email at least 30 days in advance. You may cancel before they take effect if you disagree.

16. Applicable law

Spanish law governs these terms. Consumers may bring disputes before courts at their domicile; otherwise, courts in BCN have jurisdiction. Before going to court, write to us and we will try to resolve the issue.